If you know the importance of a good professional receptionist to a company, you can put yourself in the best possible position when applying for your next role or progressing in your current position. American talent management agency, Rainmaker, have lots of advice for companies hiring a receptionist which you can use to your advantage.
The article looks at the key characteristics that their new professional receptionist should have. These include flexibility, organisational and interpersonal skills. As they deal with such a variety of customers, managers and employees and are the face of the company, two other vital skills for a receptionist are diplomacy and tact. One section explains “This position often serves as a gatekeeper to upper managers and can also bear the brunt of an upset customer's anger…this individual has to handle difficult situations.” If this sounds like you read the whole article at http://www.therainmakergroupinc.com/administrative-assistants/
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